Ummu Aiman Co.

Return Policy

 

All sold goods are none-returnable but exchangeable.
Items that are in an unwashed, unaltered, and unworn condition, exchange will be accepted if the items are returned within 7 days of receipt (for both local and international orders).

If the item does not fit, you can always email us to exchange the item to another size, subject to our stock availability. Additional shipping cost for the return and re-delivery will be borne by the customer. Customer shall be imposed RM20 for Return & Exchange fee.This will cover the exchanged product’s postage (RM10/per item) and administration fee (RM10).

Product to be exchanged shall not be lower than original product purchased value. There shall be no refund if lower product value is selected.

However, customers are advised to notify us via whatsapp (+60136460747) by quoting the order number and the product issue details.

Sale items and purchases made with discount coupons are non-returnable. All accessories are non-returnable too.

Need to bear in mind that defect goods is rare for our products